Privacy Policy

Last updated: January 2025

Privacy-Focused Service

AnonRefill is designed with privacy in mind. We accept cryptocurrency payments, collect minimal data, and never sell your information to third parties.

Information We Collect

We collect minimal information necessary to provide our services:

Email address: Used for account creation, order notifications, and support.
Order history: Records of your eSIM and gift card purchases stored in your account.
Gift card codes: Redemption codes for purchased gift cards are stored securely in your account for your access.
Payment information: Cryptocurrency transactions are processed by our payment partner. We do not store your wallet addresses or transaction details.
Device information: Basic browser and device data for service optimization and fraud prevention.

How We Use Your Information

- To deliver your purchased eSIM products
- To provide customer support
- To send order confirmations and important service updates
- To prevent fraud and abuse
- To improve our services

What We Do Not Do

- We do not sell your personal information to third parties
- We do not track your internet activity or data usage through the eSIM
- We do not require ID verification or KYC for standard purchases
- We do not send marketing emails unless you opt-in

Data Storage and Security

Your data is stored securely using industry-standard encryption. We use trusted cloud infrastructure with appropriate security measures to protect your information from unauthorized access.

Cookies

We use essential cookies to maintain your session and provide basic functionality. We do not use tracking cookies or third-party advertising cookies.

Third-Party Services

We work with select partners to provide our services:

Payment processor: Heleket processes cryptocurrency payments. Their privacy policy governs payment data.
eSIM provider: Our eSIM network partner provisions and manages eSIM connectivity.
Gift card provider: Our gift card partner processes gift card orders and generates redemption codes. We do not share more data than necessary to fulfill your order.
Hosting: Our platform is hosted on Vercel with data centers in secure locations.

Your Rights

You have the right to:

- Access your personal data stored in your account
- Request deletion of your account and associated data
- Export your order history
- Opt out of non-essential communications

To exercise these rights, please contact our support team.

Data Retention

We retain your account data for as long as your account is active. Order history is kept for legal and accounting purposes. You may request account deletion at any time, and we will remove your data within 30 days, except where retention is required by law.